For a safe stay in a pandemic context
Before your arrival :
If you have symptoms of COVID-19, we ask that you postpone your stay to another date.
Due to the health situation, please:
- Do your shopping in your area before you go to avoid stops along the way.
- Plan to bring your pillow, dish towels and bedding
- Plan to bring a hand sanitizer solution (alcoholic soap or gel)
- Plan to bring wipes or disinfectants to clean the affected surfaces
- Plan to bring your own outdoor equipment, if possible (e.g. soccer ball, outdoor games, personal flotation jackets, etc.)
- Plan to bring your face covering as you will need to wear it in closed public places such as our Reception area, the boutique and the sanitary blocks.
Please read all documents you will receive by email before your arrival.
Complete the entry form you will receive by email before your arrival.
Choose the option of making your full payment by phone on a credit card.
Take note of our new opening hours.
- Saturday to Thursday from 10 a.m. to 5 p.m.
- Friday from 10:00 a.m. to 7:00 p.m.
If you plan to arrive after business hours, please contact us at 450 834-6383 p.221 for the arrival procedure.
During your stay :
Please keep in mind that though the Lanaudiere region is now in the orange zone since May 31st, we are still obligated to welcome customers in their respective family bubbles.
However, with the deconfinement plan established by the government of Quebec, the Lanaudière region should be in the yellow zone starting June 14th, which will allow the rental of cottages, yurts, cabins or campsites to families from 2 different addresses, whilst respecting social and physical distancing and also by wearing the mask.
And, as of June 28th, Lanaudière region should go from yellow to a green zone, which would allow the rental of units to a maximum of 10 people or from 3 different addresses, whilst respecting social and physical distancing and also by wearing the mask.
Respect all the hygiene measures put in place and indicated on the posters in your accommodation, at the reception area, in the sanitary blocks as well as at the activity sites:
- Good sanitary practices accommodation
- Good sanitary practices – outdoors activities
- Good sanitary practices – sanitary block
- Wearing a face covering is compulsory in public places
- It was lifted as of May 28th. Therefore, Chalet Lanaudière’s regular curfew is now in force: as of 23h00 noise must considerably be reduced by respect to the other customers on site.
Outdoor gatherings :
- Since May 28th, a maximum of 8 people or the occupants of 2 different addresses can gather outdoors.
- And from June 28, as the Lanaudière region will move to the green zone, a group of up to 20 people will be allowed to gather outside (campground, campfire site, etc.).
Sports or outdoor activities :
- Since June 14, Lanaudière has been in the yellow zone, so a maximum of 25 people is allowed to practice an activity with brief and supervised contacts.
- From June 28 in the green zone, sports and leisure activities taking place outside are permitted when carried out in groups of a maximum of 50 people.
- As much as possible, physical distancing should be observed when engaging in physical or sporting activities. Short-term and infrequent contacts or reconciliations are, however, permitted.
Rest assured of our rigor in the application of good sanitary practices for a safe stay:
If, during your stay, you develop symptoms of COVID-19:
- Isolate yourself from other family members.
- Notify us by calling 450 834-6383 p.221
- Contact public health at 1 877 644-4545 and follow their instructions, especially those surrounding your departure to return home
N.B. The health measures implemented were developed by the various sectoral organizations in the tourism industry, the CNESST and outdoor and leisure organizations. They have been approved by public health authorities of the government of Quebec (DGSP and INSPQ).
This page will be updated according to the evolution of public health directives.