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Frequently asked questions, FAQ

Are your cottages fully equipped for meals?
Yes, you will find in each cottage  a fully equipped kitchen with everything you need (dishes, utensils, pots, pans, stove, refrigerator, etc.). We even provide the dish soap, but we recommend you bring your dish towels.

Is there a fireplace in the cottage?
Most of our cottages have either a fireplace or a wood stove.

Are your cottages located near a lake?
All our cottages are located at a minimum of 200 meters from a lake.  Some of our cottages even offer a magnificent view of the lake.

Is bedding included?
In our cottages, no bedding is included.  We only supply pillows and mattresses.Therefore you need to bring your own bedding and pillow cases. Bedding is available for rent ($).

In our yurts and cabins, the bedding is included.

Is there a restaurant or a cafeteria on the site?
There is no food service on the site, however, a catering service can be provided if required, at various prices.This professional catering service will adapt to your requirements and is affiliated with Chalets Lanaudière.

Is there a convenience store on the premises?
No, the closest store is located in Rawdon, 15 km from Chalets Lanaudière.

Is there a fee for participating in activities?
No, activities are already included in the rental cost, except for such activities that required the service of a camp counselor (ex. archery and treetop trekking); which are provide at an additional coast.

In case of rental cancellation is our deposit refunded?
Should you need to cancel your reservation 15 to 60 days prior to your arrival date, a 30% cancellation fee of your stay will be charged to your credit card. Should you need to cancel your reservation 14 days prior to your arrival date a 50% fee will be retained. In case of a cancellation made more than 60 days before your arrival date, the deposit (30% of your total cost) will be refunded. Finally if you don’t show up without notifying us, the total amount of your stay will be charged to your credit card.

Are there sanitary installations (showers, washrooms, toilets) on the campgrounds?
Yes, our two campgrounds are equipped with outhouse directly on site and sanitary facilities (showers, toilets and lavatories) nearby.

Are there any refrigerators on the campgrounds?
Yes, they are located in the same building where we have the sanitary installations.